Privacy Policy

At Tinderbyte, accessible through https://tinderbyte.com/, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, install or use the Tinderbyte Upwork AI Assistant Chrome extension, purchase a subscription, or interact with our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. About Tinderbyte

Tinderbyte provides software tools and productivity solutions, including the Upwork AI Assistant Chrome extension.

Our Upwork AI Assistant helps freelancers with:

• Finding job opportunities relevant to their skills.
• Receiving notifications about matching jobs.
• Preparing AI-assisted proposal drafts.
• Viewing Upwork profile statistics.
• Reviewing job-search activity and analytics.
• Connecting with Upwork through its official Model Context Protocol (MCP) server.

Tinderbyte is an independent third-party product and is not owned, operated, sponsored, or officially endorsed by Upwork, Inc.

2. Information We Collect

Depending on how you use our services, we may collect the following categories of information.

2.1 Account and Contact Information

When you register, purchase a subscription, contact support, or use account-related services, we may collect:

• Name, where provided.
• Email address.
• Account information.
• Subscription details.
• Customer support communications.
• Other information you voluntarily provide.

We use this information to manage accounts, provide support, communicate with customers, and administer subscriptions.

2.2 Upwork Connection Information

Our Extension connects with Upwork through Upwork’s official MCP server.

When you authorize the connection, information made available through the authorized integration may include:

• Upwork profile information.
• Professional skills and experience.
• Job listings and job descriptions.
• Job-search information.
• Relevant client and job details.
• Profile statistics and performance information.
• Other information made available through supported MCP tools.

The actual information accessed depends on the permissions granted, available MCP functionality, and the features you choose to use.

Your Upwork authentication is handled through Upwork’s supported authorization process. We do not ask you to provide your Upwork password directly to Tinderbyte.

2.3 Job Search and Matching Information

To provide relevant job recommendations, our Extension may process:

• Your selected skills and search preferences.
• Job-search keywords.
• Job titles and descriptions.
• Job requirements and budgets.
• Matching preferences.
• Job-related metadata.

This information helps identify opportunities that may be relevant to your professional interests and expertise.

2.4 AI Proposal Information

When you use AI-powered proposal generation, we may process:

• Job descriptions.
• Job requirements.
• Your professional skills and experience.
• Information you provide for proposal customization.
• Your selected AI prompts and instructions.
• Generated proposal drafts.

This information is used to generate relevant proposal suggestions.

AI-generated content may be processed by third-party AI service providers, depending on the AI services integrated into our platform.

We recommend that you avoid submitting passwords, payment information, confidential client information, or unnecessary sensitive personal information into AI prompts.

2.5 Notifications Information

If you enable job notifications, we may process information necessary to deliver notifications, including:

• Notification preferences.
• Matched job information.
• Notification settings.
• Device or browser-related identifiers.
• Push notification subscription details, where applicable.

If you use a third-party notification service, certain technical information may be shared with that provider to deliver notifications.

2.6 Usage and Analytics Information

We may collect information about how you interact with our Extension and website, including:

• Features used.
• Job-search activity.
• AI proposal generation activity.
• Credit consumption.
• Subscription plan information.
• Extension version.
• Technical errors and diagnostic information.
• Usage timestamps.
• Performance and interaction metrics.

This information helps us maintain, improve, troubleshoot, and develop our services.

2.7 Payment and Subscription Information

When you purchase a paid subscription, payment processing is handled through our designated payment provider, including Paddle where applicable.

We may receive or maintain information such as:

• Customer email address.
• Customer or transaction identifiers.
• Subscription status.
• Selected subscription plan.
• Billing period.
• Payment confirmation.
• Renewal and cancellation information.
• Subscription-related events.

Payment card details and sensitive payment credentials are handled by the payment provider according to its own security and privacy practices. We do not intend to store complete payment card details on our own servers.

2.8 Licence and Activation Information

To manage product subscriptions and licence activation, we may collect:

• Licence key information.
• Licence status.
• Product identifier.
• Subscription status.
• Activation records.
• Installation identifiers.
• Activation and deactivation timestamps.
• Available credits and credit usage.
• Expiration information.

This information helps us validate subscriptions, enforce installation limits, manage access to paid features, and prevent unauthorized licence use.

3. How We Use Your Information

We use collected information for the following purposes:

Providing Our Services

• Deliver job-search and matching functionality.
• Generate AI-assisted proposal drafts.
• Provide profile statistics and analytics.
• Deliver notifications.
• Maintain your Extension settings and preferences.
• Connect with supported Upwork MCP functionality.

Account and Subscription Management

• Create and manage customer accounts.
• Process subscription purchases.
• Manage licence activation and validation.
• Track subscription status and expiration.
• Manage available AI credits.
• Handle cancellations and billing-related requests.

Improving Our Services

• Analyze feature usage.
• Identify technical problems.
• Improve job-matching functionality.
• Improve AI proposal generation.
• Optimize performance and reliability.
• Develop new features and services.

Security and Fraud Prevention

• Detect unauthorized access.
• Prevent licence sharing and misuse.
• Identify suspicious activity.
• Protect our systems and infrastructure.
• Enforce our Terms of Service.

Communication

• Send service-related announcements.
• Respond to customer support requests.
• Provide subscription and billing notifications.
• Communicate important changes to our services or policies.
• Send promotional communications where permitted by law and applicable consent requirements.

4. How We Share Your Information

We do not sell your personal information to third parties.

However, we may share information with selected third-party service providers when necessary to operate our services.

4.1 Upwork

When you use the official Upwork MCP integration, information may be exchanged with Upwork to provide authorized functionality.

Your use of Upwork is also subject to Upwork’s own privacy policy and terms.

4.2 AI Service Providers

When you use AI-powered features, relevant information may be transmitted to third-party AI providers to generate responses or proposal drafts.

The information shared depends on the feature being used and the AI provider’s technical requirements.

AI providers may process information according to their own privacy policies and contractual arrangements.

4.3 Payment Providers

We use payment service providers, including Paddle where applicable, to process subscription payments, renewals, refunds, and billing-related transactions.

These providers may process your information under their own privacy policies.

4.4 Notification Providers

If you enable push notifications, certain information may be shared with notification providers to deliver messages to your selected device or notification endpoint.

4.5 Hosting and Infrastructure Providers

We may use third-party hosting, database, storage, security, and infrastructure providers to operate our website, Extension, licensing system, and related services.

These providers may process information on our behalf as necessary to deliver their services.

4.6 Legal and Security Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable laws or legal processes.
• Respond to valid government requests.
• Protect our rights and property.
• Investigate suspected fraud or unauthorized activity.
• Protect the security of our users and services.

4.7 Business Transfers

If Tinderbyte undergoes a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable privacy laws.

5. Chrome Extension Permissions and Data Access

Our Chrome extension may request browser permissions necessary to provide its functionality.

These permissions may support:

• Communication with our services.
• Access to supported Upwork MCP functionality.
• Managing extension settings.
• Displaying relevant job information.
• Delivering notifications.
• Providing AI proposal assistance.
• Displaying statistics and analytics.

We aim to request only the permissions reasonably necessary for the Extension’s intended functionality.

We do not intend to collect unrelated browsing history or information from websites that are not required for the Extension’s features.

Actual access depends on the permissions displayed during installation and the functionality you choose to use.

6. Data Storage and Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration, loss, and misuse.

Depending on the information involved, security measures may include:

• Secure HTTPS connections.
• Access restrictions.
• Authentication and authorization controls.
• Licence validation mechanisms.
• Database security measures.
• Encryption where appropriate.
• Monitoring and technical safeguards.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure.

You are responsible for maintaining the security of your own accounts, devices, and authentication credentials.

7. Data Retention

We retain information for as long as reasonably necessary to:

• Provide our services.
• Maintain accounts and subscriptions.
• Validate licences and activations.
• Process payments and manage billing records.
• Resolve disputes.
• Prevent fraud and unauthorized use.
• Meet legal, accounting, and regulatory obligations.

Retention periods may differ depending on the category of information and the purpose for which it is collected.

When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal requirements and legitimate business needs.

8. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have rights regarding your personal information.

These rights may include:

• Requesting access to personal information we hold about you.
• Requesting correction of inaccurate information.
• Requesting deletion of personal information.
• Objecting to certain processing activities.
• Requesting restriction of processing.
• Requesting a copy of certain information.
• Withdrawing consent where processing is based on consent.
• Opting out of marketing communications.

You may also:

• Disconnect your Upwork integration through the supported authorization controls.
• Disable notifications through the relevant settings.
• Stop using the Extension.
• Cancel your subscription using the available subscription-management options.

To exercise applicable privacy rights, contact us using the details provided in this Privacy Policy.

We may need to verify your identity before fulfilling certain requests.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality.
• Remember user preferences.
• Support account authentication.
• Improve website performance.
• Understand website usage.
• Support security and fraud prevention.

Third-party services integrated into our website may also use cookies or similar technologies.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

10. Third-Party Websites and Services

Our services may link to or integrate with third-party platforms, including:

• Upwork.
• Paddle.
• AI service providers.
• Notification services.
• Chrome Web Store.
• Other external websites or services.

We do not control the privacy practices, security, or content of these third-party services.

Your interactions with those services are governed by their respective privacy policies and terms.

We encourage you to review their policies before using their services.

11. International Data Transfers

Some of our service providers may process or store information in countries other than your country of residence.

As a result, your information may be transferred internationally.

Where required by applicable law, we will take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.

12. Children’s Privacy

Our services are intended for individuals who are legally capable of entering into a binding agreement.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our products and features.
• New integrations or service providers.
• Changes in data-processing practices.
• Legal or regulatory requirements.
• Security and operational improvements.

Any updated Privacy Policy will be published on our website with a revised “Last Updated” date.

We encourage you to review this page periodically.

Where required by applicable law, we will provide notice or obtain consent for material changes.